Terms and Conditions

Welcome to Live Your Moments! By placing an order with us or using our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Products & Services

We specialize in creating custom magnets using images uploaded by our customers. Since all our products are made-to-order and personalized, we do not offer returns or exchanges unless the item received is incorrect or damaged.

2. Order Confirmation

Once an order is placed and payment is successful, you will receive a confirmation email. Please ensure your shipping address and image files are accurate before confirming the order.

3. Image Usage & Responsibility

By uploading images to our website, you confirm that you own the rights to those images or have obtained permission from the rightful owner to use them. We do not assume any responsibility for copyright infringement or legal issues that may arise from the content submitted by customers. We may occasionally feature the final product (such as custom magnets made using your uploaded images) in promotional content on our social media platforms. These features will never include personal details such as names, addresses, or contact information. By placing an order, you grant us the right to showcase the finished product solely for promotional purposes. If you would prefer not to have your order featured, please leave a note during checkout or email us at info@liveyourmoments.com.

4. Processing Time

All custom products are manufactured within 2 business days of order confirmation. Orders are shipped shortly thereafter, and delivery timelines may vary based on your location.

5. Shipping

We ship across India using trusted delivery partners. While we aim for timely delivery, delays may occur due to courier issues or external factors beyond our control.

6. Cancellations

Orders can only be cancelled within 1 hour of placing them. Once production has started, cancellations are not possible due to the customized nature of our products.

7. Limitation of Liability

We are not liable for any indirect or consequential loss arising from the use of our products. Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be updated on this page, and continued use of our website means you accept the new terms.

9. Contact Information

If you have any questions about our Terms of Service, please contact us at:
Email: info@liveyourmoments.com (Mon–Sat, 10 AM to 5 PM)